lili58 Privacy Policy

01 About This Privacy Policy

This Privacy Policy applies to all personal data collected, stored, processed, and used by lili58 in connection with your registration, access to, and use of the lili58 online gaming platform accessible at lili58.cam ("Platform"). It applies to all Players, prospective Players, and visitors who interact with the Platform in any capacity.

lili58 is a PAGCOR-licensed online casino and gaming platform serving Filipino players across the Philippines. As a licensed operator, lili58 is legally required to collect certain personal and financial data from Players as a condition of its PAGCOR license, its obligations under the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended), and its responsibilities under PAGCOR's Know Your Customer framework.

lili58 only collects personal data that is necessary for the purposes described in this Policy. We do not collect data for its own sake, and we do not sell your personal data to third parties for commercial purposes.

02 Data Controller

For the purposes of Republic Act No. 10173 (the Data Privacy Act of the Philippines) and all applicable data protection legislation, lili58 is the data controller responsible for your personal data. As data controller, lili58 determines the purposes and means by which your personal data is processed.

lili58 has appointed a Data Protection Officer (DPO) who is responsible for overseeing lili58's compliance with the Data Privacy Act and this Policy. Contact details for the DPO are provided in Section 14 of this Policy. You may contact the DPO directly for any privacy-related inquiry, exercise of data rights, or complaint.

03 Personal Data We Collect

lili58 collects the following categories of personal data from Players and Platform users:

3.1 Identity & Contact Data

• Full legal name as it appears on government-issued identification;
• Date of birth (used to verify 21+ age requirement);
• Philippine mobile number;
• Email address;
• Residential address (barangay, city/municipality, province);
• Government ID number(s) provided during KYC verification (e.g., passport number, driver's license number, PhilSys number).

3.2 Financial Data

• GCash or PayMaya mobile wallet number;
• Bank account details (BPI, BDO, Metrobank) where used for deposits or withdrawals;
• Transaction history including deposit amounts, withdrawal requests, and dates;
• Source of funds declarations where required by AMLA thresholds.

3.3 Gaming Activity Data

• Game session logs including games played, wagers placed, outcomes, and session durations;
• Bonus claims and wagering requirement progress;
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status);
• Account balance history.

3.4 Technical & Device Data

• IP address at time of registration and each login;
• Device type, operating system, and browser type;
• Mobile device identifier where applicable;
• Geolocation data (country/region level, used to enforce geographic access restrictions);
• Cookie data as described in Section 11.

3.5 Communications Data

• Records of live chat conversations with lili58 support agents;
• Email correspondence sent to or received from lili58;
• Complaint and dispute records;
• Promotional preferences and marketing consent records.

04 How We Collect Your Data

lili58 collects personal data through the following means:

lili58 does not purchase personal data about you from third-party data brokers or marketing list providers. All personal data we hold was provided by you directly or generated through your use of the Platform.

05 Why We Process Your Personal Data

lili58 processes your personal data for the following specific purposes:

5.1 Account Management & Service Delivery

To create and administer your lili58 account, verify your identity for login, process your deposits and withdrawals, provide access to the game library, and deliver the gaming services you have contracted with us to receive. Without this processing, we cannot provide you with lili58 services.

5.2 Regulatory Compliance

To fulfill lili58's mandatory obligations under its PAGCOR license, including KYC identity verification, player age verification (21+ requirement), responsible gaming monitoring, and transaction monitoring required under PAGCOR's operational rules. This processing is legally required — lili58 has no discretion to omit it.

5.3 Anti-Money Laundering (AMLA) Compliance

To fulfill lili58's obligations as a covered institution under the Anti-Money Laundering Act of the Philippines (RA 9160 as amended). This includes transaction monitoring, source of funds assessment for large transactions, and mandatory reporting of covered and suspicious transactions to the Anti-Money Laundering Council (AMLC) where legally required. lili58 cannot waive these obligations regardless of Player preference.

5.4 Fraud Prevention & Platform Security

To detect and prevent fraud, account takeover, multi-accounting, bonus abuse, money laundering, and other prohibited conduct as defined in lili58's Terms & Conditions. This processing protects the integrity of the Platform and protects legitimate Players from harm caused by bad actors.

5.5 Responsible Gaming

To monitor Player activity for signs of problem gambling behavior, enforce Player-requested account restrictions (deposit limits, cooling-off periods, self-exclusion), and comply with PAGCOR's responsible gaming program requirements. lili58 may use your gaming activity data to proactively reach out to Players showing patterns associated with gambling harm.

5.6 Customer Support

To provide technical support, resolve account disputes, process complaints, and communicate with you about your account. Support communications are recorded and retained for quality assurance and regulatory audit purposes.

5.7 Direct Marketing (With Consent)

To send you promotional offers, bonus notifications, and marketing communications about lili58 services — but only where you have given us express consent to do so. You may withdraw your marketing consent at any time by contacting support or updating your account preferences. Withdrawal of marketing consent does not affect the lawfulness of prior processing.

06 Legal Basis for Processing

Under the Data Privacy Act of the Philippines, lili58 relies on the following legal bases for processing your personal data:

07 Data Sharing & Disclosure

lili58 does not sell your personal data to third parties. We share your data only in the circumstances described below, and only to the extent necessary for each purpose:

7.1 Regulatory Authorities

lili58 is legally required to disclose Player data to PAGCOR upon request as part of license compliance oversight. lili58 is also required to report covered transactions and suspicious transactions to the Anti-Money Laundering Council (AMLC) under RA 9160. Such disclosures are mandatory and cannot be refused or deferred at the Player's request.

7.2 Payment Processors

To process your deposits and withdrawals, lili58 shares necessary payment data (name, payment method reference, transaction amount) with payment processing partners including GCash, PayMaya, and Philippine banking institutions. These partners process your data strictly for payment settlement purposes and are contractually bound to protect your data.

7.3 Game Providers

To deliver third-party games on the Platform (such as those provided by JILI, Evolution Gaming, PG Soft, and other licensed studios), lili58 shares a pseudonymised player identifier with game providers to manage your game session. Full personal identity data is not shared with game providers unless legally required.

7.4 Technology Service Providers

lili58 works with technology providers for Platform hosting, data storage, fraud detection, and analytics. These providers act as data processors under written data processing agreements and are permitted to process your data only on lili58's instructions and for no other purpose.

7.5 Law Enforcement

lili58 may disclose your personal data to Philippine law enforcement authorities, courts, or other government bodies where required by lawful order, court process, or emergency to prevent imminent harm. lili58 will notify you of such a disclosure where legally permitted to do so.

08 Data Retention

lili58 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by Philippine law:

Upon expiry of the applicable retention period, lili58 will securely delete or anonymise your personal data. Data subject to ongoing regulatory investigation or legal proceedings will be retained until the matter is fully resolved, regardless of standard retention periods.

09 Your Data Rights Under Philippine Law

Under Republic Act No. 10173 (the Data Privacy Act of the Philippines), you have the following rights with respect to your personal data held by lili58:

9.1 Right to Be Informed

You have the right to be informed of the existence of processing operations concerning your personal data, and to receive the information set out in this Privacy Policy before your data is collected.

9.2 Right to Access

You may request access to the personal data lili58 holds about you, including the purposes for which it is processed and the recipients to whom it has been disclosed. Submit access requests to lili58's Data Protection Officer at [email protected] with the subject line "Data Access Request." We will respond within ten (10) business days.

9.3 Right to Correction

You have the right to request correction of inaccurate, incomplete, or outdated personal data. For basic profile updates (name spelling, contact number, email address), you may use your account settings directly. For corrections to KYC-verified identity data, contact the DPO as such changes require re-verification.

9.4 Right to Erasure or Blocking

You may request deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data was processed unlawfully. Note that lili58 may be unable to fully honour erasure requests where retention is required by PAGCOR or AMLA obligations — in such cases, we will explain the limitation in our response.

9.5 Right to Data Portability

You may request a structured, commonly-used, machine-readable copy of personal data you have provided to lili58. Portability requests will be fulfilled within fifteen (15) business days in JSON or CSV format as appropriate.

9.6 Right to Object

You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on lili58's legitimate interests — we will assess whether our interests override your objection and respond within ten (10) business days.

9.7 Right to Lodge a Complaint

If you believe lili58 has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission of the Philippines. Before doing so, we encourage you to contact lili58's DPO first to give us the opportunity to resolve the matter. Our DPO's contact details are in Section 14.

10 Data Security

lili58 implements technical, organizational, and administrative security measures appropriate to the risk level of the data we process. Our security framework includes:

• Encryption in transit: All data exchanged between your device and lili58's servers is encrypted using TLS 1.2 or higher. This protects your data from interception on public or unsecured networks.
• Encryption at rest: Sensitive personal data including KYC documents and financial information is stored in encrypted form on lili58's servers. Encryption keys are managed separately from the data they protect.
• Access controls: Access to Player personal data is restricted to lili58 staff on a strictly need-to-know basis. All staff with data access are subject to confidentiality obligations and undergo data protection training.
• Multi-factor authentication: Administrative access to lili58's data systems requires multi-factor authentication. We strongly recommend Players also enable two-factor authentication on their lili58 accounts.
• Audit logging: All access to Player data is logged and subject to regular audit review. Unusual access patterns trigger automated alerts to lili58's security team.
• Penetration testing: lili58's Platform undergoes regular security testing by independent security professionals to identify and remediate vulnerabilities before they can be exploited.

11 Cookies & Tracking Technologies

lili58 uses cookies and similar technologies on the Platform. A cookie is a small text file placed on your device by a website, which allows the site to recognise your device on subsequent visits.

11.1 Cookies We Use

lili58 does not use third-party advertising cookies or cross-site tracking technologies. You may manage cookie preferences through your browser settings, though disabling strictly necessary or security cookies will affect your ability to use the Platform.

12 Children, Minors & Age Restriction

lili58 does not knowingly collect personal data from any person under the age of 21. Our registration process includes age verification, and KYC procedures require documentary proof of age before any withdrawal is processed. If lili58 discovers that personal data has been collected from a person under 21 years of age, we will immediately suspend the account, return any deposited funds, delete the personal data, and where appropriate, report the matter to PAGCOR.

If you believe a person under the age of 21 has registered a lili58 account, please contact our Data Protection Officer immediately at [email protected] with the subject line "Underage Account Report." We take all such reports seriously and will investigate promptly.

13 Changes to This Privacy Policy

lili58 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in Philippine law or PAGCOR regulations, or improvements in how we explain our privacy practices. The effective date at the top of this Policy will be updated to reflect the date of the most recent revision.

Where changes are material — meaning they significantly affect your rights or lili58's data processing activities in a way that could be adverse to you — lili58 will notify registered Players by email or SMS at least fourteen (14) days before the revised Policy takes effect. For non-material clarifications or updates, the revised Policy will be published on this page without individual notice.

Your continued use of the lili58 Platform after the effective date of any Policy revision constitutes your acknowledgement of the updated Policy. If you do not agree with a material change, you may close your lili58 account before the revised Policy takes effect. The current version of this Policy is always accessible at lili58.cam/privacy-policy.

14 Contact & Data Protection Officer

For all privacy-related inquiries, exercise of data rights, or complaints regarding lili58's handling of your personal data, you may contact our Data Protection Officer through the following channels:

• Email: [email protected] — use subject line "Privacy / DPO Inquiry"
• Live Chat: Available 24/7 on the Platform at lili58.cam — ask to be connected to the Data Protection team
• Languages: English and Filipino (Tagalog) accepted
• Response Time: Email within 3 business days; live chat within minutes during business hours

This Privacy Policy was last reviewed and approved by lili58's Data Protection Officer on 1 January 2026. It is effective for all lili58 account holders and Platform users from that date. Previous versions of this Policy are available upon request to the DPO.